FAQ

Frequently Asked Questions

How much does it cost?

ShirtTools costs $1500 USD including free installation. For a limited time this has been reduced to $750 to celebrate our 5th year in the idustry.

Are there any charges, fees or commissions?

None! Our software is unique. Once you purchase it, you own it for life.

These days it's hard enough to make money without having to pay a commission on every sale to your software supplier. Our software has no fees and no monthly payments.

Can I sell other products than the ones displayed on your demo site?

Of course! We use Pinnacle Cart to power the ecommerce functionality of the site, this means you can add unlimited products and product categories.

Can it work with my existing website?

Yes, you can add a text link or picture link on your existing website that sends customers direct to your store.

Example 1. Click Here to design online.

Example 2.

How do I take payment from my customers?

There are 26 Merchant gateways plugged in and ready to go. Don't forget that ShirtTools uses the Pinnacle Cart as it's engine which means you get all the functionality of a high end shopping cart as standard.

If you want to start off simple then choose one of the PayPal options, enter your user name and you will be live in seconds.

gateways

What are the server requirements

A LINUX server with the following configuration. Your webhost will be able to confirm this information.

* PHP 5.x
* mySQL 3.2 and above
* Apache Web Server (http, https)
* GD Library Support - Necessary for thumbnail generation. (version 2 recommended)
* cURL Library Support - Necessary to communicate with outside servers
* ZLib Support - For compressing files
* OB Support - Output Control Library
* mod_rewrite library required for flat URL
* Ioncube* support enabled - ShirtTools is encoded with Ioncube
* Memory limit of server to be at least 1056mb

If your server does not meet the above requirements then don't worry, check out Bluehost they are inexpensive, have great support and work 100% with our software.

I don't have a webhost, can you recommend one?

We like Bluehost www.bluehost.com

It has more features than you will ever need and hosting plans start from just $6.95 per month.
We like it so much that our demo site (and this one) is hosted with them!

Can you install just the designer into my existing shopping cart?

Sorry, but the ShirtTools online designer only works with Pinnacle Cart. This cart is the best in the business and is included in the price of our software. Check out the Pinnacle Cart website and compare the features www.pinnaclecart.com

What is your support policy?

The great thing about ShirtTools is that you pay once and own the software for life. This means that in order for us to make money we need to be realistic when it comes to offering free support. Each new purchase comes with one months free Pinnacle Cart support and lifetime online designer support (of your current version).

If you need extra Pinnacle Cart support then this can be arranged for a fee, but past history has shown that this has never been needed. Pinnacle Cart has an easy to understand user manual and lots of help videos to watch that cover common subjects.

Upgrade Info
There have been three upgrades in four years. The price to upgrade ShirtTools to the next level has cost existing customers $500 which included the current version of Pinnacle Cart - Great value for money.

Do I have to pay Pinnacle Cart anything?

No. You don't need to pay Pinnacle Cart anything at all. We supply you with the cart as part of the ShirtTools package. We give you the latest Pinnacle Cart 3.7.12 source code version which currently sells for $897.

Can I get a free trial?

You can take a free trial of the cart by going to www.pinnaclecart.com

If you want a demo of the ShirtTools admin area then we can arrange this by giving you restricted access so that you can make designs on our demo site and download them. Send us your business name, address and email and we will send you the password.